We ensure that all our products meet high stander quality, and we are confident that you will love your purchase.

However, in an occasion that you are not satisfied with your purchase, a return might be accepted.

If you wish to return your product, you must contact us within 24 hours of receiving your order.

Bespoke trays might not be refundable. We consider each case accordingly.

Delivery fee is not refundable. Return delivery fee is paid by the customer.


Cancellations for the gift boxes have to be made before dispatch.

If you wish to cancel an order please inform us at least 1 day before delivery. If you have chosen next day delivery, we might have already processed your order for dispatch.

If an order has been already dispatched, it will be considered as a return. Please refer to our Return Policy

Cancellation for bespoke trays and favours have to be made within 24 hours of placing the order. If your inform us before 24 hours, down payment might be refundable. However, down payments are not refundable after 24 hours of placing the order.